About Us
Professional Medical Clinic in Partnership with LifeLabs
Our first location is in Kerrisdale, Vancouver. Other locations coming soon!
In partnership with LifeLabs, DAP accredited lab to analyze COVID testing in BC.
All reports are delivered electronically for speed and security. Paper copies are provided upon request.
Let's Go!
1. Book Online
As soon as you have confirmed your travel time and date, book online or email us right away to book an appointment. If you experience difficulties paying online, we will take payment over the phone via credit cards or online banking eTransfer. IT IS YOUR RESPONSIBILITY TO CHOOSE THE APPROPRIATE TIME FOR YOUR TRAVEL. We highly recommend at least two days prior to your departure date if that meets the requirements. We send out reports 7 days a week.
2. Complete Intake Form
After booking your appointment, within 48 hrs of your appointment or earlier, please complete our intake form on your computer or mobile. THIS MUST BE COMPLETED AT LEAST 24 HOURS PRIOR TO YOUR APPOINTMENT so that we can have all your paperwork ready for the tests.
Your entered information must match your passport. Please double-check the information for accuracy as we will use the information provided to generate your travel certificate.
3. Test Sampling Day
Please arrive at the designated clinic at least 10 minutes before your appointment time. PLEASE EXPECT POTENTIAL WAIT-TIMES AT THE CLINIC.
If you booked the CHINA package: Only if a serology test is required, proceed to Lifelabs with the requisition provided by our physician either before or after your appointment that day. No need to pay any additional fees, it is included.
4. Reports and Certificate
Typically the report will be available the next business day, usually within 24 - 36 hours, depending on lab reporting. We process our reports and certificates numerous times a day. Most Reports are issued within 24 hours. We send out reports 7 days a week. (If you took your test on the weekends and Stat holiday, the result could take up to 36 hours to report)
We will email you the completed reports and certificate in PDF format. We suggest printing multiple copies for your use during your travel. If you are unable to print at home, please come to the clinic in person, we are happy to provide you with printed copies. We do not recommend us sending you printed copies by mail or courier as this may further delay the report.