Please book your appointment as soon as you confirm your travel plans. It is the client's responsibility to confirm the requirements of your destination country. Please confirm with the airline of the exact requirement test date and time before making an appointment with us. Typically the report is completed within 24- 36 hours for PCR tests.
Average reporting time at 24 hours or the next day for PCR saliva or nasal. We send out reports 7 days a week.
(If you took your test on the weekends and Stat holiday, the result could take up to 30 hours to report for PCR tests)
We strive to provide you with your report and certificate as soon as possible. Unfortunately, due to situations out of our control, A+ Travel Tests cannot guarantee the exact completion date and time as we have no control of the testing process at LifeLabs. Delays are possible but rare. A+ Travel Tests is not responsible for any damages or costs due to a delay or denial of travel.
**CANCELLATION POLICY** All fees are non-refundable, however, if you cancel at least 48 hours before your appointment, we can offer a partial refund of $150 for tests over $198. $110 refund for tests over $120 as a courtesy and understanding that sometimes events are outside your control. The refund could take up to 7 business days to process. Please email us at email@example.com to check on the status.
**Please make sure to check the content of your cart before you proceed to payment to avoid paying for any extra tests by mistake. We will not be able to provide refund if you paid for additional tests that you do not need.
Please double-check your information before booking.
We are OPEN MONDAY to FRIDAY 7:30AM-4:00PM & SATURDAY to SUNDAY 7:30AM-2:00PM
We currently only offer PCR tests, not rapid antigen.
US travellers, come before 9:15AM for same day report - $123 +GST . Same day report for travellers to other destinations requires RUSH FEE regardless of appointment time.
Non-travellers welcome! We provide service to everyone EXCEPT individuals displaying symptoms or have close contacts within the past 14 days.
$157.50 for non-travellers.
Please check our cancellation policy before booking.